Keep your Igloo happy
Your Igloo is 3D printed in rigid PLA plastic: light, tough, and precise. Treat it right and it'll protect your decks for years. Here's everything you need to know.
🧊 Care instructions
This is the big one. PLA softens above ~50 °C / 120 °F. Never leave your Igloo in a hot car, on a dashboard, near a radiator, or in direct summer sun for long periods. It can warp permanently. Room temperature is its favorite place to be.
Weeks of direct sunlight can slowly fade printed colors and artwork, and make PLA brittle. Indoor shelf? Perfect. Sunny windowsill year-round? Not ideal.
Wipe with a soft, slightly damp cloth, with mild dish soap if needed. No dishwashers, no hot water, no acetone or harsh solvents. The color and artwork on the outer panels are printed onto the surface, so skip abrasive pads and scrubbing. Dry it off before putting cards back in.
The lid and modules are designed to snap together with light, even pressure. If something isn't seating, back off and realign instead of muscling it. Printed snap-fits don't like being pried at an angle.
The Igloo holds 100+ double-sleeved cards per module (60+ with the dice box and divider installed). The box will take more than that quite happily. Your cards won't. Cram them in and you'll bend corners and crease sleeves long before the box notices.
The Igloo shrugs off everyday bumps in a backpack. For flights or rough handling, pack it so heavy items can't press directly on the lid, and remember: checked luggage and parked cars get hot.
🛡️ 90-day parts replacement warranty
Every Igloo comes with a 90-day parts replacement warranty, starting the day your order is delivered. If any part breaks or becomes unusable within those 90 days, we'll print and ship you a replacement part, free.
- Covers every printed part: panels, lids, main body, dice box, divider, and joiners.
- Includes snap-fits that crack, parts that split along layer lines, and pieces that no longer hold together under normal use.
- Replacement parts are printed in your original colors and shipped at no cost to you.
The warranty applies as long as the care instructions above have been followed and the damage isn't intentional. It doesn't cover heat warping from hot cars or direct sun, damage from modifications or misuse, deliberate breakage, or normal cosmetic wear like small scuffs and scratches. We're reasonable people: if something failed and you treated it right, we'll make it right.
📮 How to make a claim
- Find your order referenceIt's the short code in your order confirmation email. If you paid in person, the receipt number from your Square receipt works too.
- Snap a photo of the broken partA quick phone photo showing the damage is all we need.
- Send it to usEmail us the photo and your order reference. We'll confirm and get your replacement printing, usually within a few days.
✉️ Get in touch
Warranty claim, replacement part, or just a question. This reaches us.
Or copy it down: custom@icygamesdesign.com